In most cases your payment will need to be directed to our authorized servicer in your billing statement. Each offers payments by mail (regular/overnight), check by phone, automatic draft (ACH), online via their web portal, or through your bank bill pay (make sure to specify the correct servicer). For loans not with our third-party servicer, please pay by mail or your bank’s bill pay service.
Pay by Mail
Complete and detach the payment coupon at the bottom of your monthly statement and mail your payment using the pre-addressed envelope. Don’t forget to write your loan number in the memo section of your check. If you have misplaced or did not receive your statement, please call your Sierra Pacific Loan Servicing representative to obtain the correct mailing address for your payment.
Check by Phone
Sierra Pacific Mortgage does have the ability to accept mortgage payments over the telephone. Please be prepared with your bank account and loan number and contact the Loan Servicing Department during normal business hours at 1-888-560-2280. There is a $10 handling charge for this option.
Other Payment Options
For the Initial servicing period, only the Pay by Mail and Check by Phone options are available. Approximately 60 days after your initial payments, you will be notified of additional payment options as they are made available.
Do I have the option to make additional Principal payments?
Yes, you have the option to make extra principal payments. Clearly detail the amount of the extra principal payment on your payment coupon. Your loan must be current with no outstanding fees before an extra principal payment will be applied. If the additional Principal payment exceeds $5,000, payments must be made by Cashier's Check, Money Order or Certified Funds.