Sierra pacific is now part of UHM
Sierra Pacific Mortgage has officially joined the Union Home Mortgage (UHM) family! The acquisition of all existing Retail branches and TPO relationships will go into effect October 1, 2025. This transaction now makes Union Home Mortgage one of the top 15 largest independent mortgage bankers in the country. During this transition period, we encourage all new prospective homebuyers or partners to visit us at www.uhm.com
Customer Service Center
Sierra Pacific Mortgage Company will maintain our servicing portfolio and, in most cases, continue to service your mortgage loan through a third party – either PHH or LoanCare, LLC. Please refer to your Notice of Servicing Information document within your closing package. Your loan will onboard with one of our authorized servicers shortly after closing and your Welcome Package and first statement will arrive within 15-30 days of closing.
Looking to Make a payment?
Locate your Sierra Pacific Loan Servicing Statement and determine who your Loan Servicer is.
Your statement should look like one of the examples below:
PHH
Sierra Pacific Mortgage partners with PHH for loan servicing. If you are a PHH customer, please log into your Customer Portal.
Call 1-833-409-2794
LoanCare
Sierra Pacific Mortgage partners with LoanCare, LLC for loan servicing. If you are a LoanCare, LLC customer, please log into your Customer Portal.
Call 1-855-849-4544
Don't know your home loan number?
Please contact the Sierra Pacific Mortgage Servicing Department.
1-888-560-2280
Hours of Operations
Monday - Friday
8:00am-5:00pm PT
Customer tools
Below are a few resources for our customers